All pricing on PropSmith is displayed in USD ($). For customers using payment methods funded by an international banking institution, we suggest checking with your banking institution for their daily exchange rates to calculate what the total order amount will be in the local currency.
GENERAL SHIPPING POLICY:
Our shipping charges are based on standard UPS, USPS, & DHL shipping rates, which are based on package weight, size, and distance shipped. In addition, each shipping charge may also include a handling charge levied by PropSmith. All goods are carefully packed and are in excellent condition when shipped; in addition all goods are insured via the shipping company that we utilize for each individual transaction. All shipments are FOB shipping point.
PropSmith offers the following shipping options for our customers:
- United States (continuous 48) – UPS Ground, UPS 3rd Day Select, UPS 2nd day Air, and UPS Next Day Air
- United States (Hawaii & Alaska) – UPS Ground, UPS 2nd day Air, UPS Next Day Air, USPS Express Mail, USPS Priority Mail, & USPS Parcel Post.
- International – DHL International Express, USPS Global Express Guaranteed, USPS Express International, USPS Priority International.
To help keep shipping costs as low as possible for UPS options, we use UPS Hundredweight shipping for orders over 100 lbs for 2nd Day and Next Day shipping, and over 200 lbs for Ground and 3rd Day. This reduced shipping rate is calculated automatically when an order reaches the appropriate weight.
All prices are F.O.B. Davie, Florida unless otherwise noted. We will ship by the most reasonable means according to size, weight and location, unless given other instructions. All goods are carefully packed and in new condition when shipped. If damage occurs in shipping, claims must be made with the carrier, not PropSmith. Shortages and errors must be reported to PropSmith within 7 days of receiving order.
All orders that are currently in stock, and ship out of the Fort Lauderdale, Florida, USA warehouse will ship the same day the order is placed if ordered by 2pm Eastern Standard Time.
Duties and Taxes
PropSmith currently offers no sales tax in all states excluding Florida. PropSmith is required by law to charge sales tax in any state we have a physical location. The sales tax rate for orders shipping to the state of Florida will incur a 6% tax.
Customs policies vary widely from country to country and you may be subject to import duties and taxes once a shipment reaches your country. Please check with the customs department in your country about its importation policies to avoid unexpected customs fees or duties. PropSmith is NOT responsible for any sales taxes, customs duties or other taxes charged by your customs department.
PRICE REVISIONS AND MISPRINTS:
All product prices may be revised without prior notice. In the event of an error in pricing, PropSmith reserves the right not to sell any item below our cost.
DELIVERY AND LEAD TIME:
Since UPS, USPS, & DHL do not ship on Saturdays or Sundays (even for express shipping), the actual delivery date may differ from the estimated transit time. For example: a Next Day Air order, leaving our warehouse on a Friday for New York, will not arrive until Monday, even though it has a one day transit time.
Orders for items that are in stock are usually shipped within 24 -48 hours, excluding weekends. Barring exceptions, these orders ship out Monday through Friday at around 3:30 pm EST. If an order is placed before 2 PM EST, the order may ship out that same day.
Express shipping (Next Day, 2nd Day, 3rd Day, DHL International):
These orders are given top priority. Express orders for items that are in stock are usually shipped within 24 hours, excluding weekends. Barring exceptions, these orders ship out Monday through Friday at around 3:30 PM EST. If an express order is placed before 3 PM EST, it will usually ship out that same day.
Shipping time on backordered items varies. You will be contacted via phone or email if you order a backordered item. At this point you can either choose to wait for the item, or remove it from your order. If you choose to wait, the backordered item will ship out to you automatically just as soon as we get it back in stock. Due to availability and vendor issues, we can only provide an estimate as to when this will occur.
Payments for backordered items are made up front as part of the original order. This helps to keep shipping costs down, as it would be more expensive to charge for two separate shipments. If you choose to remove the backordered item from your order, a refund will be issued that is consistent with the original method of payment.
ONLINE PRICE GUARANTEE:
Guarantee valid on retail price of item only, not on shipping and/or handling charges. Guarantee not valid on competitor close-outs, misprints, special buys, special promotions, liquidations, auction websites, items that include free shipping, member club pricing, or back ordered purchases. Item must be identical make and model#. Truck ship bill of lading and online confirmation emails are not accepted in place of invoice or packing slip. Electronics, Flanged Bearings, Stave Bearings, & Custom Propellers are not available for the Low Price Guarantee. PropSmith.com reserves the right to limit quantity and amount of any discounts or low price match guarantees. The price comparison subject must be on-line from a nationally known marine retailer.